05 Feb
Safran
Ontario
Inside Sales Representative
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.
**Reference number**
2026-171593
**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Customer services and support - Program support & services management (PSSM)
**Job title**
Inside Sales Representative
**Employment type**
Permanent
**Professional category**
Employees / Staff
**Part time / Full time**
Full-time
**Job description**
1) - Addressing customer inquiries and concerns to ensure customer satisfaction
- Quote Customer RFQ's i.e.: create formal quote, collect pricing, calculate sell price, advise delivery etc.
- Ability to read drawings is an asset
- Review Customer Orders i.e., Pricing, Delivery, Special instructions or Requirements, Terms & Conditions etc.
- Retrieving Customer Orders through the internet (experience with Oracle is an asset)
- Inputting Customer Orders i.e.: Creating Sales orders in MRP system
- Creating new product forms
- Create customs paperwork if applicable for shipments
- Occasional reception coverage, backup for invoicing when required
- Other various duties as assigned (filing, scanning, etc.)
- Follows Safran Policies & Procedures
**Candidate skills & requirements**
- Must be a Canadian citizen or permanent resident to qualify for the Controlled Goods Program (CGP) Canada. Due to operational requirements and the time needed to obtain CGP clearance, only candidates who meet this criterion will be considered.
- Minimum 6mths - 1 year customer service experience with Inside Sales experience being as asset
- Accurate data entry skills with superior attention to detail
- Excellent written and oral communication skills
- Professionalism with excellent interpersonal skills
- Excellent organizational and time management skills with robust ability to multi-task and prioritize workload in a fast-paced, changing environment
- Demonstrated ability to problem-solve
- Responsive to company and customer needs
- Work with minimum supervision
- Highly proficient computer skills in Word and Excel
- Knowledge of production planning is an asset
- Ability to lift and pull up to 30lbs.
- Regular attendance is an essential requirement of this role due to operational needs.
- Ability to work in accordance with Ontario Health & Safety legislation.
Must be available to work during regular business hours:
Mon-Thurs 8:00am - 4:30pm
Fri 8:00am - 2:00pm
Apply @ Safrangroup.com
**Job location**
**Job location**
North America, Canada, Ontario
**City (-ies)**
10 Artisans Crescent, Londo, Ontario, Ontario, Canada
**Applicant criteria**
**Minimum education level achieved**
High School Diploma/GED Equivalent
**Minimum experience level required**
First experience
📌 Inside Sales Representative (Ontario)
🏢 Safran
📍 Ontario
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