Assistant Branch Manager (Rouyn-Noranda)

Assistant Branch Manager (Rouyn-Noranda)

Job Description Competitive salary + annual bonus Permanent full-time position Schedule: To be discussed (must be available 1 weekend out of 2) Work location: 2420 Av.

Larivire, Rouyn-Noranda, QC J9Y 0G8, Canada As the Assistant Branch Manager , you will report to the Branch Manager.

You will be responsible for leading a team, overseeing daily operations, and ensuring that exceptional customer service is consistently provided, while supporting the achievement of company goals.

Your main responsibilities will include: Being actively present in the field to supervise and participate in operations within a sometimes outdoor, physical, and dirty environment; Promoting a welcoming and safe workplace; Enforcing environmental, health, and safety rules and procedures; Assisting the Branch Manager during monthly Health & Safety audits; Overseeing daily operations such as scheduling, and achieving sales and production targets; Supporting employees by participating in daily tasks and operational initiatives in the field; Assisting the Branch Manager in employee communications; Collaborating with various internal partners to ensure compliance with business processes; Conducting quarterly performance evaluations for hourly employees alongside the Branch Manager; Performing various administrative tasks (cash deposits, payroll, scheduling, etc.); Supporting the Branch Manager in the recruitment,



onboarding, and integration of recent employees; Acting as an ambassador for organizational change and playing an active role in its implementation within your branch.

Qualifications Minimum of three (3) years of customer service experience; Minimum of one (1) year of management experience; College or university degree; Experience in retail or the automotive industry is an asset; Bilingualism (French and English) is an asset; Key competencies: Ability to empower and hold employees accountable; Strong delegation and follow-up skills; Excellent communication skills (written, verbal, and presentation); Strong problem-solving abilities; Collaborative and team-oriented mindset; Effective time management and prioritization skills; Demonstrates empathy and emotional intelligence.

Additional Information Competitive salary + annual bonus Eligible for paid vacation upon hire Comprehensive group insurance plan Telemedicine (Access to a doctor 24/7) Group RRSP with employer matching contributions Annual AIM scholarship program of up to $8,500 per eligible dependent A pleasant and friendly work environment Company events organized throughout the year (BBQ, Christmas party, etc.) Outstanding opportunities for career advancement Employee discount on parts at any Kenny location

📌 Assistant Branch Manager (Rouyn-Noranda)
🏢 American Iron and Metal
📍 Rouyn-Noranda