Training and Engagement Consultant (Toronto)

Training and Engagement Consultant (Toronto)

Our client, a leading financial institution, is seeking an Intermediate Training and Engagement Consultant to join their team for 6 months of contract with possibility of extension.

This role is to support launch of a new enterprise-wide platform for the entire bank this summer - Microsoft Viva Engage.

The role is 2 days in office in Downtown, Toronto.

Job responsibilities: Event Coordination & Engagement Assist in planning, organizing, and executing training events, roadshows, and AMA sessions to promote Microsoft Viva Engage.

Work with internal stakeholders to identify training needs and tailor content accordingly.

Gather and analyze feedback to assess training effectiveness and suggest improvements.

Monitor engagement metrics and report on the success of training sessions.

Training & Support Develop training resources (guides, FAQs, presentations) to facilitate platform adoption.

Provide hands-on support during training sessions, helping employees understand and use the new platform effectively.

Conduct one-on-one and group coaching sessions to address specific employee needs.





Communication & Change Management Assist in engaging early-access users during the pilot phase of Microsoft Viva Engage.

Respond to employee inquiries and provide guidance on the current platform.

Collaborate with cross-functional teams to ensure consistent messaging and adoption strategies.

Must Have: At least 3-5 years of experience in training, event coordination, or change management, preferably within a corporate environment (cap is 7 years) Strong understanding of principles and purpose of internal / employee communications, employee experience, or similar areas Proficiency with Microsoft Viva Engage and familiar with enterprise social media networks and employee communication technology Proficiency in Microsoft 365, particularly Microsoft Power

Point Familiarity with adult learning principles and instructional design Nice to Have: Experience in the banking or financial services industry is a bonus.

Strong communications skills Confident Assertive If you are qualified and interested, please share your resume with

📌 Training and Engagement Consultant (Toronto)
🏢 International Financial Group
📍 Toronto