Manager, Customer Authentication Control (Toronto)

Manager, Customer Authentication Control (Toronto)

Description : TD Bank is seeking a strategic and technically skilled Manager to join our Information Security team, focused on strengthening our fraud detection, authentication, and CIAM (Customer Identity and Access Management) capabilities.

This role will lead the expansion of our monitoring and alerting footprint across enterprise platforms, ensuring control effectiveness, regulatory alignment, and rapid incident response in a complex financial environment Stay Updated on Cybersecurity Trends: Continuously monitor the evolving landscape of cyber threats, fraud schemes, and industry best practices.

Manage Authentication Tools: Oversee the implementation and maintenance of authentication tools and processes to ensure secure access to systems and data.

Policy Lifecycle Management: Develop, implement, and maintain comprehensive cybersecurity policies and procedures.

Vendor Collaboration and Oversight: Collaborate with vendors to ensure compliance with security standards and conduct regular security assessments.

Handle Audit and Regulatory Requests: Respond to audits and regulatory inquiries, providing necessary documentation and evidence.

Documentation and Reporting: Create clear and concise documentation for security policies, procedures, and incident response plans.

Data Analysis: Utilize Excel and Power

Point to analyze data, identify trends, and generate insightful reports.

Effective Communication: Communicate complex security concepts to technical and non-technical audiences, both internally and externally.

Risk Assessment and Mitigation: Identify, assess, and mitigate security risks through regular vulnerability assessments and penetration testing.

Incident Response: Participate in incident response activities, including investigation, containment, and remediation.

Qualifications: Bachelor''s degree in Engineering, Information Security, or a related field. 5+ years of experience in cybersecurity, with a focus on identity and access management.

Strong understanding of authentication protocols (e.g., OAuth, SAML, OpenID Connect).

Experience with authentication tools like Threat





Metrix, Bio

Catch, Document Verification Services etc. is a plus.

Knowledge of industry standards and regulations related to identity and access management.

Strong analytical and problem-solving skills.

Who We Are: TD is one of the world''s leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether youve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, were here to support you towards your goals.

As an organization, we keep growing and so will you.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total Rewards at TD includes a base salary, variable compensation,



and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information: Were delighted that youre considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes.

It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development If youre interested in a specific career path or are looking to build certain skills, we want to help you succeed.

Youll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your recent role.

Interview Process Well reach out to candidates of interest to schedule an interview.

We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation Your accessibility is important to us.

Please let us know if youd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet

📌 Manager, Customer Authentication Control (Toronto)
🏢 The Toronto-Dominion Bank (Canada)
📍 Toronto