ServiceNow CMDB Technical Advisor (Ottawa)

ServiceNow CMDB Technical Advisor (Ottawa)

Statement of Work Services: Perform Service

Now Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization Identify prospect for improving the quality of the data in the Configuration Management Database (CMDB) Troubleshoot and debug existing Configuration Management Database (CMDB) interfaces and improve them Establish a technical project plan with key milestones and providing status updates Create Service

Now epics and stories Document key technical decisions, issues,



and enhancements through the entire development lifecycle Report on development work progress Work with the support team to ensure transition from development to operation Provide guidance and expertise to various stakeholders throughout the life of the project Communicate and collaborate with project team members and key stakeholders throughout the life of the project Other related activities and deliverables as required Required Qualifications & Skills: University degree or college diploma in business administration, statistics, or a related field A minimum of five (5) years of demonstrated experience as a technical lead for Service

Now implementations A minimum of five (5) years of demonstrated experience with the Service

Now CMDB Additional Qualifications: Demonstrated ability to use data and information to inform problem solving in relation to building systems and infrastructure Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks Demonstrated experience working and leading discussions with a broad set of stakeholders Job 70272

📌 ServiceNow CMDB Technical Advisor (Ottawa)
🏢 Tundra Talent Community
📍 Ottawa