[JW-013] - Keyholder

[JW-013] - Keyholder

19 Nov
Fire & Flower

19 Nov

Fire & Flower


You see all aspects of a retail shop’s operations as a big, beautiful puzzle that you can’t wait to assemble. You have a passion for education and that makes you a customer experience superstar. You have a knack for everything from educating customers, engaging with your community and supporting your peers as we tackle educating Canadians about cannabis!

As a leader based in our first Okotok shop, you’ve got a collaborative, whistle-while-you-work mentality, but you’re also serious about implementing best practices, policies, rules, and regulations. You inspire your staff to reach the highest level of their capabilities while running a tight ship that advances the company’s ethos.

The successful candidate will lead a team of their own to a revolution. Are you ready to light the fire?

To be successful in this role you must demonstrate the following;

- The ability to foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
- A refined sales acumen - you can see opportunities in the field and are able to navigate the sales process in order to create new value.
- Leading through change - entering into an emerging market, you will need the ability to manage with ambiguity. This controlled chaos equates to constantly changing priorities and requires a great deal of on-your-feet thinking.
- Knowledge of the end-to-end business from sales to delivery - we are constantly expanding the ways in which we can help our customers and we need a leader that can move seamlessly from opportunity to execution.
- Robust technical skills - you are comfortable understanding and communicating how different technologies come together to achieve your customer’s goals.
- Top level accountability - you take full ownership of your work and that of your team - your customers understand that you’re accountable for their knowledge.
- Solid delivery professional - you and your team will be building and executing on customer deliverables every day.
- Educates staff on cannabis products, strains, and consumption methods


- Leadership experience in retail, hospitality, or customer experience is an asset
- Inspires activities of all assigned shop employees
- Ambitious self-starter with killer organizational and time management abilities
- Proficient with intermediate computer software (i.e. Microsoft Office Suite)
- Complete Qualified Cannabis Worker

Fire & Flower Inc values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

The original job offer can be found in Kit Job:

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