BC Public Service.
An eligibility list may be established.
This position works on the BC Residential resources Team
Advance your administrative career with this rewarding opportunity
Do you have a desire to make a difference in someone’s life? Do you have excellent customer service skills and strong administrative abilities?
The Ministry of Children and Family Development promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC.
The Ministry is responsible for regional and province wide delivery of services and programs that support positive and healthy outcomes for children, youth and their families.
The Team Assistant has a primary focus on providing day-to-day program support within the social services office. The position reports to the Office Manager, and receives direction from multiple stakeholders that include: social workers, Team Leaders, Managers and the immediate supervisor. The position is the point of contact for client intake which includes the general public.
The position requires an understanding of the challenges faced by clients, and potential clients, of the services and programs being offered and how the social services office relates outside the Ministry; with service providers, community organizations, and other public service organizations.
The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact [email protected] . DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] , before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
- Grade 12 graduation or equivalent
- One year of administrative support experience in an office environment.
- Six months experience working in a computerized environment using various computer applications and data bases including Microsoft Office Suite applications; Word Excel and Outlook. Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
- Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
Preference may be given to candidates with any of the following:
- Experience working with residential contracts.
- Experience working with non residential contracts.
- Administrative experience working with vulnerable children and families in a human/social services setting.
- Experience using Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
- More than 6 months experience using Microsoft office programs Excel and SharePoint.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
CRC - A Criminal Record Check (CRC) will be required.
Cover letter required: NO - Please do not submit a cover letter as it will not be reviewed.
Resume required: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire (COMPREHENSIVE): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.
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