Sr. ServiceNow BSA - 56455 (Ontario)

Sr. ServiceNow BSA - 56455 (Ontario)

Duration: 6 months
Extension possible: possible
Conversion Possible: possible

Interview Process: 1 round interview- 1 hour, technical questions
Work Location: Hybrid- 2 days in office- usually between wed to Fri

CANDIDATE PROFILE DETAILS:
Degree/Certifications Required: Service now CSA cert is required, if they don’t have it must be completed within 1 month of start
Years of experience: 5 plus years. 3 years exp in Service now BSA
Reason for request/why opened: work volumes
% Interaction with Stakeholders: high amount
Project Scope: Service now security integration project
Team Size: 13 people and growing
Personality Style/Team Culture:



BSA who is eager to learn and grow - need to have the right attitude to learn the role.

Selling Points of Position: significant project to the bank, ability to learn and develop in the role
Best Vs Average Candidate:
Service now and integration of projects
Technical BSA experience not a business BSA
How will performance be measured: Monitoring their factors

Daily Responsibilities:
Provide support and produce detailed system requirements and technical / functional specifications in alignment with standards and frameworks. Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed functional specifications.
Develop effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options / recommendations working closely with key technology partners (e.g., Solution Architects and Developers)
Define, document and translate business requirements into detailed functional specifications and non-functional specifications.

Must Haves:




Experience in driving ServiceNow Integration Projects - 2 years
ServiceNow BSA - 5 years
Confluence/JIRA - 3 years
Agile Delivery - 3 years
ITIL process/ITSM solutions - 3 years

Certifications:
Service Now Certifications
Certified Systems Administrator (CSA)

NICE TO HAVE
SAFE PO/PM 6.0
ITIL
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📌 Sr. ServiceNow BSA - 56455 (Ontario)
🏢 S.i. Systems
📍 Ontario