Gordon Food Service
Reporting to the Customer Service Manager, the Customer Service Representative provides excellent customer care by taking customer orders, and confirming order quantities and product availability. We are looking for a motivated candidate to take on the challenge who is looking for part-time employment. The expected shifts will include weekends, Statutory Holidays and weekdays and will average 20 to 30 hours per week.
The Customer Service Representative is responsible for taking incoming calls, entering orders, ensuring customer orders are correct, confirming product descriptions and quantities, shipping information and date of delivery. In addition,
this position advises customers about alternatives or substitutes for any products that are not available in time for the customer’s delivery. The successful candidate will be required to work either Saturdays or Sundays and Statutory Holidays.
We are looking for an individual with strong customer service skills and detailed training is provided.
Ideal candidates have:
Exceptional customer service skills
Call Center experience preferred
Basic computer knowledge required including Excel and Email
Detail oriented with strong analytical skills
Professional, responsive, and positive work attitude is essential
Ability to work in a team environment
Self starter with excellent problem solving skills and ability to multi-task
What We Offer
Company matched retirement program
Training and career advancement opportunities
Gordon Food Service discounts on products
Employee appreciation events
What We Value, You Value
We are committed to building a strong relationship with our local community through our Community Sharing Committee to support Habitat for Humanity and other local charities.
Gordon Food Service is an Equal Opportunity Employer.
- We thank all interested applicants, however, only those under consideration shall be contacted*
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