Rocky View, AB
This position is responsible for monitoringthe gaming floor and providing exceptional guest service excellence as well ashandling cash transactions in accordance with AGLC Terms and Conditions
ESSENTIAL DUTIES ANDRESPONSIBILITIES: Other duties may be assigned.
1. Providesexceptional guest service excellence.
2. Monitorsthe gaming floor to ensure slot integrity.
3. Providesbasic technical support for slot machines; machine malfunction diagnosis.
4. Administershand pays and jackpots and bill exchanges.
5. Respondsto and resolves guest issues; escalates as required.
6. Identifiesand reports counterfeit bills. ( Cashiers and supervisor)
7. Maintainscoffee stations and keeps slot floor clean and tidy.
8. Promotesand signs people up for Winner Zone Program.
Excellent communication skills; bothwritten and verbal
Computer literacy in MS Office an asset
6 months of work experience preferred: previousslot operations experience an asset
Criminal Record Clearance mandatory
EDUCATION and/or EXPERIENCE
Grade 10 education or suitablecombination of education and experience
Deal us In Phase 1
Ability to effectively communicate inone-on-one, small group, and large group settings.
Basic Math skillsare required.
Takes actions,makes recommendations, beyond the scope of essential duties, which may impactother departments.
OTHERSKILLS AND ABILITIES
Basic ComputerSkills Preferred
Whileperforming the duties of this job, the employee is regularly required to stand,walk, sit, and use hands to handle, or feel objects, tools or controls. Theemployee is occasionally required to reach with hands and arms, and to sit,climb or balance, and stoop, kneel, crouch or crawl. Specific vision abilities required by this jobinclude close vision, distance vision, color vision, peripheral vision, depthperception, and the ability to adjust focus. Essential duties require lifting 20 or morepounds; and working a standard workweek with additional hours on a routinebasis.
Essentialduties involve working with large numbers of people while primarily in aninside environment, which is frequently loud or containing high noise levels.
MATERIALS ANDEQUIPMENT DIRECTLY USED
General office equipment is also used, includingcomputers, fax machines, photocopiers and scanners.
Job Type: Part-time
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